{"id":1764,"date":"2024-11-06T12:45:44","date_gmt":"2024-11-06T12:45:44","guid":{"rendered":"https:\/\/startmsg.lt\/?p=1764"},"modified":"2025-04-30T19:42:33","modified_gmt":"2025-04-30T19:42:33","slug":"coleta-de-consultas-messenger","status":"publish","type":"post","link":"https:\/\/startmsg.lt\/pt\/coleta-de-consultas-messenger\/","title":{"rendered":"Recolha de pedidos de informa\u00e7\u00e3o no Messenger - funcionalidade Webview"},"content":{"rendered":"

A plataforma de marketing conversacional StartMsg<\/strong><\/a> permite abrir uma janela especial de \u201cwebview<\/strong>\u201d na aplica\u00e7\u00e3o Messenger<\/strong>, onde \u00e9 poss\u00edvel mostrar p\u00e1ginas da web para recolha de pedidos na plataforma Messenger<\/strong>. Isto permite oferecer funcionalidades e formul\u00e1rios interativos que n\u00e3o seriam poss\u00edveis apenas com texto ou mensagens \u2013 como escolher produtos, reservar lugares ou selecionar uma data desejada.<\/p>\n\n\n\n

PAINEL DE CONTROLO WEBVIEW<\/strong><\/h2>\n\n\n\n

Para acessar suas janelas webview criadas, v\u00e1 para Messenger Bot manager<\/a><\/strong> > menu Webview<\/strong>. Aqui voc\u00ea encontrar\u00e1 uma lista de todos os formul\u00e1rios webview criados:<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
    \n
  • \ud83d\udd0d Pr\u00e9-visualiza\u00e7\u00e3o<\/strong> \u2013 permite ver como o formul\u00e1rio fica e copiar o link do webview.<\/li>\n\n\n\n
  • \ud83d\udcca Relat\u00f3rios<\/strong> \u2013 permite ver a an\u00e1lise do formul\u00e1rio e os dados enviados.<\/li>\n\n\n\n
  • \ud83d\udcc1 Exportar<\/strong> \u2013 permite fazer o download de todos os dados enviados do formul\u00e1rio no formato CSV.<\/li>\n\n\n\n
  • \u270f\ufe0f Editar<\/strong> \u2013 permite alterar o formul\u00e1rio existente conforme necess\u00e1rio.<\/li>\n\n\n\n
  • \ud83d\uddd1\ufe0f Excluir<\/strong> \u2013 remove o formul\u00e1rio webview.<\/li>\n<\/ul>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    CRIA\u00c7\u00c3O DE FORMUL\u00c1RIO WEBVIEW \u2013 Coleta de Consultas no Messenger<\/strong><\/h2>\n\n\n\n

    Para criar um novo formul\u00e1rio webview, clique em \"Criar novo formul\u00e1rio<\/strong>\". Este processo \u00e9 feito com a ferramenta de cria\u00e7\u00e3o \"arrastar e soltar<\/strong>\", onde voc\u00ea pode facilmente selecionar o nome do formul\u00e1rio, o t\u00edtulo, a p\u00e1gina e outros par\u00e2metros como tags e modelos de resposta. Ap\u00f3s enviar o formul\u00e1rio, os usu\u00e1rios ser\u00e3o atribu\u00eddos \u00e0s tags especificadas e receber\u00e3o automaticamente uma resposta na caixa de entrada do Messenger.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Uso de formul\u00e1rios Webview<\/strong><\/h2>\n\n\n\n

    Para usar o webview<\/strong> criado para recolher pedidos no Messenger<\/strong>, clique em ver formul\u00e1rio<\/strong> e copie o URL do navegador. Em seguida, pode integrar esta liga\u00e7\u00e3o nas defini\u00e7\u00f5es do Messenger<\/strong> Bot manager<\/strong>, selecionando webview como tipo de bot\u00e3o<\/strong>.<\/p>\n\n\n\n

    \n
    \"\"<\/figure>\n<\/figure>\n\n\n\n

    Configura\u00e7\u00e3o do formul\u00e1rio no fluxo de conversa<\/strong><\/h3>\n\n\n\n
      \n
    • V\u00e1 ao construtor de fluxos e selecione \"Criar nova conversa por palavra-chave<\/strong>\" ou abra uma conversa existente.<\/li>\n\n\n\n
    • Neste exemplo, usamos o \"Get Started Template<\/strong>\" \u2013 como pode ver na imagem, \u00e9 uma conversa totalmente preparada.<\/li>\n<\/ul>\n\n\n\n
      \"Janela<\/figure>\n\n\n\n
        \n
      • Adicionamos o formul\u00e1rio webview<\/strong> ao bot\u00e3o \"Pedido<\/strong>\" com o formul\u00e1rio que cri\u00e1mos.<\/li>\n<\/ul>\n\n\n\n
        \"\"<\/figure>\n\n\n\n

        Quando o utilizador clicar em \"Pedido<\/strong>\" ou noutro bot\u00e3o \u00e0 sua escolha, a webview ser\u00e1 aberta na aplica\u00e7\u00e3o Messenger<\/strong>. Assim, o utilizador poder\u00e1 preencher facilmente o formul\u00e1rio e, ap\u00f3s o envio, ver\u00e1 uma mensagem a confirmar a rece\u00e7\u00e3o bem-sucedida do pedido.<\/p>\n\n\n\n

        \n
        \"Recolha<\/figure>\n\n\n\n
        \"Formul\u00e1rio<\/figure>\n<\/figure>\n\n\n\n

        Relat\u00f3rios<\/strong><\/p>\n\n\n\n

        No painel de controlo do Webview<\/strong>, clique no \u00edcone de olho<\/strong> para ver o relat\u00f3rio; tamb\u00e9m receber\u00e1 a informa\u00e7\u00e3o por e-mail. Os dados est\u00e3o organizados por utilizador.<\/p>\n\n\n\n

        Exemplos de utiliza\u00e7\u00e3o<\/strong><\/p>\n\n\n\n

          \n
        1. Coleta de leads no Messenger (Leads)<\/strong><\/li>\n\n\n\n
        2. Bot de viagem onde voc\u00ea pode escolher os lugares e as prefer\u00eancias de refei\u00e7\u00e3o.<\/strong><\/li>\n\n\n\n
        3. Bot de cl\u00ednica dent\u00e1ria onde pode escolher a hora da consulta no calend\u00e1rio.<\/strong><\/li>\n\n\n\n
        4. Bot de not\u00edcias que oferece sele\u00e7\u00e3o de t\u00f3picos de assinatura.<\/strong><\/li>\n\n\n\n
        5. Bot de e-commerce que permite escolher descontos e presentes personalizados<\/strong><\/li>\n\n\n\n
        6. Ind\u00fastria de beleza, cabeleireiros, massagens e outros para reservas ou coleta de solicita\u00e7\u00f5es.<\/strong><\/li>\n\n\n\n
        7. Neg\u00f3cio de aluguel para coletar reservas.<\/strong><\/li>\n<\/ol>\n\n\n\n

          Resumo:<\/strong><\/p>\n\n\n\n

          A coleta de consultas no Messenger<\/strong> usando a ferramenta StartMsg webview<\/strong> permite criar v\u00e1rios formul\u00e1rios interativos que proporcionam aos usu\u00e1rios uma intera\u00e7\u00e3o conveniente, envolvente e simples com o processo de oferta de produtos ou servi\u00e7os.<\/p>\n\n\n\n

          <\/p>","protected":false},"excerpt":{"rendered":"

          A plataforma de marketing por chat StartMsg permite-lhe abrir uma janela especial \"webview\" na aplica\u00e7\u00e3o do messenger para apresentar p\u00e1ginas Web para a recolha de pedidos de informa\u00e7\u00e3o na plataforma do messenger. Esta [...]<\/p>","protected":false},"author":1,"featured_media":1774,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1764","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gidas"],"yoast_head":"\nU\u017eklaus\u0173 rinkimas Messenger - Webview funkcionalumas - startmsg.lt<\/title>\n<meta name=\"description\" content=\"Perkelkite savo versl\u0105 \u012f nauj\u0105 verslo lygi naudodami StartMsg u\u017eklaus\u0173 rinkimas messenger! 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